Claims support

A clearer way to report and manage a claim.

If something has happened, let us know as soon as you can. We will guide you through the next steps with your insurer.

What to send

Help us get your claim moving.

Include the details below in your email. If a document is not available yet, send what you have and we will advise you.

Your policy number, insured name and a phone number we can reach.

A short description of the incident, including the date and location.

Photos, reports or other documents that may help us assess the next step.

For an existing claim, email info@jeib.ng. We will confirm the next steps with the relevant underwriter.